Ordering
How to Send Your Files
Sending files to Hanson Digital is fast and easy. Use the form to start the process. Step 1, fill in your information and a description of your project or job. Once that is submitted, Step 2 is uploading your files through our WeTransfer Portal. If you prefer to use your own service and send us a link to download your files directly - please use this
File Setup Information
File Types: Please send your files flattened, without layers, unless we ask for a layered file. We can print from most file formats, including TIFF, JPG, flattened PSD, PDF, and PNG. We suggest sending flattened TIFF or PSD files for printing, as they are lossless file formats.
File Naming: The more organized you are, the better we can fulfill your job. When naming your files, please use the following structure if possible: FileName_Size_Quantity.tif. For example: MyPerfectSunset_16x20_10copies.tif.
Resolution: If you have a high-resolution file, we suggest a resolution of at least 150 dpi at your intended printing size. Proofing options with our Studio Prints service will help you visualize how a final print will turn out. For that service, we can also evaluate your image(s) and advise as necessary to ensure your prints look their best.
Color Space: For pigment prints, we suggest tagging your image with your current Photoshop or imaging program's RGB color space. For CMYK contract proofing, you will want to set up your files according to your commercial printer's specifications.
File Compression
Before uploading, we highly recommend that you zip your files. This reduces upload/download time and protects multiple files from corruption during transmission. Please keep in mind that larger files will take longer to upload (e.g., a 1MB file will upload significantly faster than a 1GB file). Upload speeds are determined by the speed of your internet connection.
We suggest putting all files in a folder and use sub-folders if necessary to keep your job organized.
On a Mac: Right-click the file or folder, then select "Compress" to zip it.
On Windows: Right-click the file or folder, select "Send to," and then select "Compressed (zipped) folder." A new zipped folder with the same name will be created in the same location.
If you have any problems at all, please call our studio directly at 415-558-9113.
Step 1 :: Your Information
Please read all of the instructions to the left or above for important information on how to package your files before filling out the form and sending your file(s).