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Send Files Information

Sending files to Hanson Digital is fast and easy. Use the form to the right to send files or archives up to 950mb. If the archive is larger, with several files, then you may have to upload smaller archives separately. Or alternatively, you can use a service like WeTransfer, Drop Box or High Tail and send us a link to download your files - please use this This email address is being protected from spambots. You need JavaScript enabled to view it..

Please Read Before Sending a File

To send a file, please click the "Send Files Now" button to the right or below. A pop-up window will appear. Fill out the short form, attach your file or archive by clicking the "browse" button, and click "Begin Upload".

It is important that you click "Begin Upload" only once. Clicking the button a second time will cancel the transmission and restart the file upload.

File Compression

Prior to upload, we highly recommend that you Zip or Stuff your files before sending. This reduces upload/download time and protects multiple files from corrupting during transmission. Please realize that large files will take longer to upload (e.g., a 1mb file will upload significantly faster than a 100mb file). Upload speeds are determined by the speed of your ISP service.

Download Winzip >>
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Success

When your archive is finished uploading, you will see a summary page that lists the names of the files you uploaded, the upload size of your files in megabytes, and elapsed time. If you do not reach this page, your file did not upload properly.

You will also receive an email that contains all of the information entered in the form including the names of the files you uploaded. Please check that your contact information is correct as this is what we will need to contact you regarding your job. If you do not receive this confirmation email, please check your spam filter.

Uploading Your Files

Please read all of the instructions to the left or above for important information on how to package your files before clicking the "Send Files Now" button below.

Hanson Digital will not under any circumstances give out our Clients' information. We use this information only to contact you, our Client.

Please call 415-558-9113 if you experience problems.

You Can Drop Off And Pick Up At Flax!

Flax is simply one of the greatest art supply stores in the Bay Area. And now you can drop off and pick up your artwork or jobs for Hanson Digital at either Flax in Oakland or Flax in San Francisco. This is a great option for artists who might need a weekend option, or an East Bay location, for getting their artwork to us. The bonus is you can also shop for top notch art supplies at the same time!

hanson digital pick up and drop off schedule

We pick up and drop off at both locations once a week on Tuesdays by 12pm. To take advantage of the Tuesday pick up, we suggest dropping your art off by closing on Monday at the latest. If you are picking up a job from Flax, please expect to do so after 1pm on Tuesday.

Your Art Must Be protected & Labeled

In order for you to drop off your artwork, it must be packaged safely for storage and transport. What does packaged safely mean? The best option would be to use a portfolio case. Some alternative options? For works on paper, sandwiching the work between two pieces of cardboard and taping the two pieces closed. For stretched canvas, using bubble wrap and/or cardboard could work. This is in the best interest of your art so please use whatever gives the most protection. Hanson Digital nor Flax are responsible for any damage to poorly packaged originals. 

Each package dropped off should have your name, phone and email clearly written on the package along with how many packages total you dropped off. Please include a USB stick to transfer the scans over to you for free or we can provide one for a nominal charge.

Size limitations and Delicate Originals

The size limitations for dropping off to Flax is 40"x40" when packaged - anything larger than this will be turned away from Flax. If your artwork is oversized or so delicate that it cannot be packaged properly to protect it, you must make an appointment to bring the pieces in to Hanson Digital directly. 

Prior To Drop Off

Please read all of the information on this page before attempting to drop off your artwork. If you have any questions about the process, turnaround time or pricing, please call our Studio directly at 415-558-9113. Flax will not be able to answer any of these questions.

Forms To Fill Out Prior To Drop Off

You must fill out one of the following forms every time you wish to drop off your art at Flax. If you do not, you will be directed to do so by the Flax employee before being able to leave your originals.

Hanson Digital will not under any circumstances give out our Clients' information. We use this information only to contact you, our Client.

drop off Locations

Flax Oakland
1501 Martin Luther King Jr Way (at 15th St.)
Oakland CA, 94612
510-867-2324
Mon - Sat, 10am - 6:30pm
Sunday, 10am - 6pm.
[ map ]

Flax San Francisco
Fort Mason Center
2 Marina Blvd, Bldg D
San Francisco, CA 94123
415-530-3510
Mon - Sat, 10am - 6:30pm
Sunday, 10am - 6pm
[ map ]