about us | limitation of liability | copyright information
Limitation of Liability
While we do our very best to handle all Client materials submitted to us as if they were our own, submitting your original materials to us constitutes your agreement that any damage or loss caused by Hanson Digital, Inc., even through the negligence or fault of our company, will entitle you only to replacement with an equivalent amount of original materials. Except for such replacement, no other warranty, liability, or guarantee of any kind is offered, expressed, or implied.
This limitation of liability is a part of every order accepted by Hanson Digital, Inc. and the Client agrees to such limitation, and further agrees not to pursue recovery for incidental or consequential damages.
We will hold no liability in the event of loss or damage by mail carriers, messengers, or other delivery services. Clients should inform us when a job is submitted if shipping insurance is desired.
All digital media such as CDs, DVDs, hard drives, flash drives, and memory cards submitted to Hanson Digital, Inc. is accepted without any liability, guarantee, or warranty of any kind to either the media itself or the data it contains. Please be sure to keep a backup copy of your data before sending it to us as well as when your job is completed and sent back to you, as hardware failures can happen.
Data Storage
We do not archive Client data for long-term storage. Copies of Client digital files, including scans, captures, or print files created, manipulated, enhanced, altered, or used by Hanson Digital, Inc., are only kept on our computers while a job is in progress, and are then deleted. Please make backup copies of any work sent back to you by Hanson Digital, Inc. as we are not liable for storage unless special arrangements are made prior to beginning your job.
Unclaimed Materials
Hanson Digital, Inc. does not guarantee long-term storage of original materials submitted to us. Customers are responsible for picking up artwork, negatives, transparencies, prints, or other materials in a timely manner. All unclaimed materials will be destroyed after six months.
Client Information
We respect our Clients' privacy. We will not disclose any Client information submitted to Hanson Digital, Inc. to any outside individual or business for any reason whatsoever without express written permission of the Client in question.
Mailing Lists
We reserve the right to use Client contact information to send promotional mailings and special offers through either postal mail or email. Clients may request to be excluded from such mailings. Your name will be promptly removed from all such mailing lists upon our receipt of your request.
Client Responsibility
Hanson Digital, Inc. firmly believes in protecting the copyright of artists. Clients agree that by submitting an order to Hanson Digital that she or he has the appropriate rights and documentation to prove the rights to reproduce the submitted materials for reproduction, scanning, photography, printing or for any service that Hanson Digital provides.
Hanson Digital, Inc. will in no way be held liable for copyright infringement and will do everything in our power to discourage this.